Terms of service

Terms of Service

Last updated: June 28, 2026

These Terms of Service govern your access to and use of the CLERIA website, as well as the purchase of products offered through it.

By accessing our website or placing an order, you agree to be bound by these Terms of Service without reservation.

1. General Information

The CLERIA website is operated by:

CLERIA
Ancienne Poste 22
1844 Villeneuve
Switzerland

Email: contact@cleria.ch

The terms "CLERIA," "we," "our," and "us" refer to the website operator.

2. Website Use

By using this website, you confirm that you:

Are at least the age of majority under the laws of your country of residence, or have obtained permission from your legal guardian;
Provide accurate, complete, and up-to-date information;
Will not use the website for any unlawful, fraudulent, or prohibited purpose.

Any misuse of the website may result in suspension or termination of access without prior notice.

3. Products

CLERIA makes every effort to present its products as accurately as possible.

However:

Colours may vary depending on screen settings, devices, or lighting conditions;
Product photographs and lifestyle images are provided for illustrative purposes only;
Minor manufacturing variations may occur and do not constitute defects.

CLERIA reserves the right to modify, discontinue, or remove any product at any time without prior notice.

4. Pricing

All prices displayed on the website are in Swiss Francs (CHF).

Unless otherwise stated, prices include applicable Swiss VAT.

CLERIA reserves the right to change prices at any time. The applicable price is the one displayed at the time the order is placed.

5. Orders

Any order placed through the website constitutes an offer to purchase.

CLERIA reserves the right to refuse, limit, or cancel any order, including but not limited to cases involving:

Obvious pricing errors;
Suspected fraud;
Incomplete or inaccurate information;
Products being out of stock;
Violation of these Terms of Service.

An automatic order confirmation does not necessarily constitute final acceptance of your order.

6. Payments

Payments are securely processed through trusted third-party payment providers.

CLERIA does not store complete payment card information.

If a payment is declined or fails, the corresponding order may be cancelled automatically.

7. Shipping

Estimated delivery times are provided for informational purposes only.

CLERIA cannot be held responsible for delays caused by, including but not limited to:

Shipping carriers;
Customs authorities;
Circumstances beyond our control;
Incorrect delivery information provided by the customer.

Customers are solely responsible for ensuring the accuracy of the shipping information provided when placing an order.

8. Limitation of Liability

To the fullest extent permitted by applicable law, CLERIA shall not be liable for:

Improper use of the products;
Incorrect application or removal;
Damage resulting from failure to follow the provided instructions;
Allergic reactions or individual sensitivities;
Temporary website interruptions;
Technical issues beyond our control;
Indirect, incidental, or consequential damages.

In any event, CLERIA's total liability shall be limited to the amount actually paid for the product concerned.

9. Intellectual Property

All content available on this website—including but not limited to:

The CLERIA name;
Text;
Photographs;
Images;
Videos;
Logos;
Graphic elements;

is protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed, or used without the prior written permission of CLERIA.

10. Customer Accounts

Where customer accounts are available, account holders are solely responsible for maintaining the confidentiality of their login credentials.

Customers are responsible for all activities carried out through their account.

11. Third-Party Services

This website may contain links to third-party services or platforms.

CLERIA has no control over these services and accepts no responsibility for their content, operation, or practices.

12. Changes to These Terms

CLERIA reserves the right to update these Terms of Service at any time.

The version published on the website at the time of use or purchase shall apply.

13. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of Switzerland.

Any dispute relating to the use of this website or any order placed through it shall be subject to the competent courts at the registered office of CLERIA, without prejudice to any mandatory provisions of applicable law.